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India's Leading International Trading Company

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Terms & Conditions

You are advised to read this agreement carefully as by accessing, viewing or using this website, you agree to be bound by this agreement You shall not access/use this website in any legal jurisdiction that does not recognize or give effect to all provisions and terms & conditions of this agreement. You agree, acknowledge and recognize that the contract of sale is made in India, is governed exclusively by laws of India and is subject to the exclusive jurisdiction of the High Court of Delhi at New Delhi and its subordinate courts to the exclusion of other courts. All products and the information displayed on our website constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions as listed herein. We reserve the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon the dispatch of the product(s) ordered. Dispatch of product(s) ordered, may or may not happen at the same time. In such a scenario, that portion of the order which has been dispatched will be deemed to have been accepted by us and the balance would continue to be an offer to us and we reserve the right to either accept or reject the balance offer. No act or omission of MMTC prior to the actual dispatch of the product(s) order will constitute acceptance of your offer.

  • Agreement: This website is owned and operated by MMTC limited, hereinafter , MMTC having its corporate office at Core -1 , Scope complex , Lodhi road, New Delhi India. By accessing this Website, you agree to the following terms and conditions. If you do not agree, please exit this Website.

  • In using the services provided by our website  mmtcretail.com you are deemed to have accepted the terms and conditions listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms and conditions till the time you access this website.

  • If you are below 18 years of age, you are prohibited to purchase/contract from or with this website. Persons who are incompetent to contract within the meaning of the Indian Contract Act, 1872 are not eligible to use this website. In case you are not eligible to use this website but still persist in doing so, or you violate any terms & conditions of this agreement, or your furnish false/fraudulent information to order the products(s), you are put to caution that your web browser transmits a unique address, which can be used by Law Enforcement officials to trace and identify you

  • Ownership: All rights including the IPRs for the Website Materials are owned by MMTC. The laws of India, international treaties and all other applicable copyright and intellectual property laws protect these IPRs. You agree to respect our IPR . Any use of this website or its contents, including copying or sorting it in whole or part without permission of MMTC is prohibited.

  • These "terms" and "Conditions of Use" hereinafter ("Terms") constitute an electronic record within the meaning of the applicable laws. This electronic record is generated by a computer system and does not require any physical or digital signatures. These Terms shall be in addition to and not in derogation to any other terms as stipulated from time to time. By using this facility on the MMTC Platform, You are agreeing to and accept these Terms.

  • Definitions: This website is meant for customers who are individual persons (i.e. not proprietorships, firms, companies or association of persons). In these Terms, references to "You", or "Customer" or "Corporate customers" , "Bulk customer" shall mean the counterparty who transacts using the MMTC online retail website "Platform", being a natural person, buying Gold, Silver coins, Indian Gold coin, Sanchi products made of gold or silver , Jewellery etc.

    "Products" shall mean MMTC gold coins/ medallions of various denominations, silver coins/medallions of various denominations, Indian Gold coins of various denominations and Sanchi Silverware including silver tableware, gift items, idols etc.

    "Platform" shall mean, and include, the platforms (MMTC Retail online website, mobile apps, others) of MMTC Limited , that the Customer accesses for the transactions, including all contents, services and technology offered through the Platform.

    "Service Providers" mean independent third party service providers like payment gateway provider , logistic service provider and website developer and references to the "Seller", "MMTC" or "MMTC Limited ", "we", "us" and "our" shall mean MMTC Limited .

  • We reserve the right to change these Terms at any time without prior notification. Such changes will be effective when posted on the Platform and shall be deemed to be notified to the Customer accordingly. Notwithstanding anything contrary, Customer shall be responsible for regularly reviewing the Terms, including amendments thereto as may be posted on the Platform and shall be deemed to have accepted the amended Terms by continuing the use of Platform.

  • MMTC shall be entitled to collect and store relevant information and documents provided by the Customer. For cumulative purchases of Rs. 50,000/- and above and Subsequently from time to time. Further, as and when required by MMTC, the Customer will be required to provide additional documents for fulfilling the KYC requirements for bullion/precious metals purchase as required under Indian laws as amended from time to time. You authorize MMTC to make such enquiries as they may feel necessary to satisfy themselves about the validity of your identity. You undertake to update us in case of change of your existing information or verification documents provided by you.

  • You shall be responsible for the correctness of information furnished to MMTC from time to time. If you have reasons to believe that there is an error in the information furnished to MMTC You shall immediately inform the MMTC in writing and forthwith provide correct / updated information.

  • We reserve the right to terminate your account, with or without notice to you, in the event the KYC documents / information are found to be incorrect or authenticity of the documents / information is found to be doubtful.

  • You hereby undertake to indemnify and keep indemnified MMTC against any and all losses, claims, liabilities costs etc. which arise out of or relating to your failure to identify yourself and validate your account promptly and / or due to incorrect KYC documents / information.

  • You can offer to buy the products displayed for sale on the website like Gold coins, Indian Gold coins , Silver coins , silver articles etc. at the purchase price displayed on the Platform. The product selected from the web-catalogue for delivery shall be subject to availability of stock with the MMTC. MMTC reserve the right to offer the products for online sale as per own convenience.

  • Payment will be accepted only through payment options made available on the Platform. At the time of purchase, the relevant taxes will be chargeable as applicable as per the Indian Government regulations.

  • You need to pay the applicable making and delivery charges from payment instruments made available on the Platform.

  • Purchase price of products will be displayed on the Platform and is subject to change from time to time without intimation to you. At the time You make request for buying , the value of product & quantity will be displayed based on MMTC declared prices and inventory availability . The purchase price of gold silver products may vary and also may be different from that available in the open market and/or in any other retail outlets/websites. Your offer may be rejected irrespective of whether an item has been earmarked/wish listed by a Customer. In such an event if you still wish to offer to purchase our products , You may make another attempt at the changed price. MMTC disclaims any and all claims and/or liabilities arising from such non acceptance of offer or revision in prices.

  • We do not store any information regarding customer’s credit card/debit card/net banking details etc. on our MMTC retail online website platform. While availing any of the payment method/s available on the Platform, MMTC will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to the Customer due to:

    • Lack of authorization for any transaction/s,

    • Exceeding the preset limit mutually agreed by and between the Customer and relevant banks of the Customer,

    • Any payment issues arising out of the transaction,

    • Illegitimacy of the payment methods (credit/debit card frauds etc.) being used by a Customer;

    • Temporarily discontinuation of invitation to offer; and / or

    • Decline of transaction for any reason(s) whatsoever.

    • The process of purchase of product(s) from this website may require you to disclose confidential details including Credit Card number, etc. To prevent any possibility of unauthorized access to your confidential details, you shall not use/access this website from unsecure computers, unsecure communication links, unsecure mobile phones or locations such as internet cafe, cyber cafe and other commercially available internet enabled computers or computer services

  • MMTC may, at its discretion, prescribe maximum individual/cumulative limits for Customers to buy any product from its website and reserves the right to refuse to accept order exceeding such limit.

  • MMTC reserve the right to discontinue the invitation or schemes/discounts/product line it offer through this online retail website for any reason whatsoever.

  • The Customer will not be entitled to make an offer if the zip code of delivery address is outside serviceable areas. At time of purchase the Customer will be required to provide full delivery address.

  • All products selected for delivery by Customer , shall be delivered within India to only those locations which are serviceable by our logistics partners . All accepted order deliveries where applicable shall be made on a best efforts basis, and while MMTC will endeavour to deliver the Products on the dates intimated, MMTC disclaims any claims or liabilities arising from any delay in this regard.

  • The logistics partner of MMTC will make a reasonable attempts(maximum two) to deliver your order. After the failed attempts products will be delivered back to MMTC and charges will be recovered from you. You (customer) will need to put the fresh request and bear the delivery charges if MMTC decide to charge it.

  • MMTC shall not be liable / responsible, in any manner whatsoever, for any loss / liability arising out of or relating to any technical failure / issue in Platform and / or acts / omission not attributable to MMTC

  • Upon MMTC confirming the purchase by Customer, the order / request of Customer to purchase shall be binding on the Customer and cannot be cancelled

  • The Customer understands and acknowledges that any delivery/purchase of gold /silver products from MMTC online website will be on instructions received from the Customer, and the Customer undertake not to violate any applicable laws or regulations for the time being in force in or outside India related to bullion purchases. The Customer shall be responsible for complying with applicable laws in respect of purchase of gold & silver products including but not limited to the Prevention of Money Laundering Act, 2002, the Prohibitions of Benami Property Transactions Act, 1998, Income Tax Act, 1961 etc including amendment thereof. Customer also agrees and undertakes that he /she will not purchase in the name of any minor. MMTC will not be liable in any manner in this regard.

  • The Customer feedbacks pertaining to products shall be deemed to be non-confidential and non-compensatory in nature. MMTC reserves the right, at its sole discretion to use such information for its internal purposes.

  • These Terms shall be governed by and interpreted and construed in accordance with the laws of India. The courts in New Delhi shall have exclusive jurisdiction in respect of any matters arising there from.

  • In the event any dispute arises out of or in connection with the Terms herein, including the validity hereof, the parties hereto shall endeavour to settle such dispute amicably in the first instance. The attempt to bring about an amicable settlement shall be treated as having failed as soon as one of the parties hereto, after reasonable attempts, which shall continue for not less than 90(Ninty) calendar days, gives a notice to this effect, to the other party in writing.

  • Waiver: Any failure or delay by /MMTC to enforce or exercise any provision of these Terms, or any related right, shall not constitute a waiver by /MMTC- of that provision or right. The exercise of one or more of a MMTC rights hereunder shall not be a waiver of, or preclude the exercise of, any rights or remedies available to MMTC under these Terms or in law or at equity. Any waiver of any provision shall only be effective if made in writing and executed by a duly authorized officer of MMTC.

  • Force Majeure: If performance under these Terms by MMTC is prevented, restricted, delayed or interfered with due to occurrence of following events, including but not limited to , labour disputes, strikes, acts of God, floods, lightning, severe weather, shortages of materials, rationing, inducement of any virus, Trojan or other disruptive mechanisms, any event of hacking or illegal usage of the Platform, utility or communication failures, earthquakes, war, revolution, acts of terrorism, civil commotion, acts of public enemies, blockade, embargo or any law, order, proclamation, regulation, ordinance, demand or requirement having legal effect of any government or any judicial authority or representative of any such government, or any other act whatsoever, whether similar or dissimilar to those referred to in this clause, which are beyond the reasonable control of the MMTC and could not have been prevented by reasonable precautions then the MMTC shall in to be excused and discharged from such performance to the extent of and during the period of such force majeure event, and such non-performance shall, in no manner whatsoever , amount to a breach by the MMTC of its obligations herein.

  • Absence of relationship: You represent and warrant to MMTC that you have sufficient experience and knowledge to make informed decisions to purchase/ redeem Gold/Silver Coins/products . You acknowledge that You are making all of Your own decisions in connection with purchases and that You have not relied on any information made available by MMTC, and that MMTC is not making any recommendation with respect to such purchases of products on this site. No relationship other than sale-purchase, including, without limitation, any agent-principal relationship, any advisor-advisee relationship, any employee-employer relationship, any franchisee-franchisor relationship, any joint venture relationship or any partnership relationship, exists between you and MMTC.

  • Electronic Order Risks: Commercial internet service providers are not 100% reliable and a failure by one or more of these providers may affect internet-based order entry. You acknowledge that the order entry system is an electronic mechanical system and as such may be subject to failure beyond the control of MMTC. Therefore, MMTC shall not be responsible for errors, negligence, inability to execute orders, delays in transmission, delivery or execution of order due to breakdown or failure of transmission or communication facilities, or to any other cause beyond MMTC control or anticipation. You acknowledge that pricing or typographical errors may occur and that therefore, in the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, MMTC reserves the right, at its sole discretion, to refuse or cancel or reject any orders placed for the products. Furthermore, MMTC reserves the right to deny/ refuse or cancel or reject any orders placed in case of market volatility and/ or unusual circumstances or conditions. This includes, without limitation, unexpected event, unavailability of product of Gold & Silver.

  • Customer responsibility for taxes, tariffs and duties: You acknowledge that you are solely responsible for all taxes, tariffs and duties that may be incurred as a result of these purchase of Gold/Silver Products. MMTC will only collect taxes, tariffs and duties on transactions to the extent explicitly required by law. It is your responsibility to be aware and properly address any taxes, tariffs and duties to which you may be subject by any local, state and/ or federal governments. If you have any questions about taxes, tariffs and duties, you should consult a tax or other professional about your unique circumstances. MMTC- does not represent to provide advice or recommendations about your specific taxes, tariffs and duties and any statements made by us are only for the purpose of raising issues for you to discuss with Your tax or other professional.

  • Indemnification: Customer hereby agrees to indemnify and keep MMTC indemnified from and against all actions, claims, demands, proceedings, losses, damages, personal injury, costs, charges and expenses, directly or indirectly, whatsoever (‘Losses’) which MMTC or its employees, agents, workers or representative may at any time incur, sustain, suffer or be put to as a consequence of or by reason of or arising out of: (i) the usage of the Platform by the Customer; (ii) by reason of MMTC acting in good faith and taking or refusing to take or omitting to take action on the Customer’s instructions, and in particular arising directly or indirectly out of the negligence, mistake or misconduct of the Customer; (iii) breach or noncompliance of the Terms and relating to the gold account; and/or (iv) fraud or dishonesty relating to any transaction by the Customer. Without prejudice to the foregoing, MMTC shall be under no liability whatsoever to the Customer in respect of any loss or damage arising directly or indirectly out of:

    • Effecting transaction based on instructions received from Customers,

    • The instruction of a Customer to deliver to another address other then customer registered address ,

    • The exercise by MMTC of its right to terminate / exercise the facility/services provided on the Platform,

    • Any injury to the credit, character and reputation of the Customer due to use of facility/ services on the Platform,

    • Any misstatement, misrepresentation, error or omission in any details disclosed by MMTC if it receives any process, summons, order, injunction, execution distrait, levy lien, information or notice which MMTC in good faith believes/ calls into question the Customer’s ability, or the ability of someone purporting to be authorised by the Customer, to make the purchases , MMTC may, at its option and without liability to the Customer or such other person, decline to allow the Customer to obtain any product, or may handover such gold/silver product over to an appropriate authority and take any other steps required by applicable law.

  • Disclaimers and limits of liability: MMTC does not make any representations, recommendations, projections, warranties or guarantees of any kind, either expressed or implied, as to the performance of its Gold/Silver Products with respect to future prices or any return on investment. /MMTC will not be liable to any Customer for any Losses caused by or relating to sale of Gold/silver products to other entity/person/company/jewelers. MMTC explicitly urges to all its Customers to inspect the package for any damage or tamper before receiving or signing for receipt. If you find any tampering, do not accept the parcel and return the same. MMTC will not be liable for any loss or damage caused if the Customer accepts the parcel inspite of it being damaged or tampered. The duty to verify the parcel for any damages or tampering is of the Customer and if the Customer accepts the parcel and later comes to know of any damage or tampering, MMTC shall not be liable for any loss or damage to Customer. If such loss is later reported and approved by logistics partner and Insurance Company, the limit of liability shall be restricted to the amount paid by the logistic partner for such loss or damage in transit as per their terms and conditions and the same shall be binding upon the Customer.

  • You acknowledge that MMTC will not be liable to You or any other person as a result of Your access to MMTC online retail website or use of Gold/Silver Product for indirect, consequential, special, incidental, punitive, or exemplary damages, including, without limitation, lost profits, lost savings and lost revenues (collectively, the "excluded damages"), whether or not characterized in negligence, tort, contract, or other theory of liability. In no event will MMTC or any of its directors, employees will be liable to You for all damages, losses, liabilities and causes of action under these Terms and the facility/ services provided by MMTC collectively exceed total amount paid by You, if any, for access to that particular products or services. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction. You expressly understand that under no circumstances, including, but not limited to, negligence, shall the MMTC be liable to you or any other person or entity for any direct, indirect, incidental, special, or consequential damages, including, but not limited to damages for loss of profits, goodwill, use, data or other intangible losses, resulting from circumstances, including but not limited to: (i) the use or the inability to use the website and / or services; or (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the website and / or services or (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the website and / or services; or (v) any other matter relating to the website and / or services.

  • You declare that You are an individual not having registration and neither required to take registration under Central Goods and Service Tax Act 2017, State Goods and Service Tax Act 2017, Integrated Goods and Service Tax Act 2017 and Union Territory Goods and Service Tax Act 2017.

  • You declare that you are not an unregistered dealer of gold and silver or any other precious metal ornament or any related product.

  • If found of any misrepresentation then You would be solely responsible for all types of the tax, interest and penalty due to the government at any given point of time.

  • Trademarks, designs or patents: The "Sanchi" is registered trademarks of MMTC Limited. The display of any of our trade names, trademarks, designs, patents within the Website Materials does not imply that any license has been granted to any third party in respect of the same. All third party product or company names, devices, logos, icons, graphics or designs referred in the Website Materials are the trademarks of the respective owners and are exhibited only in such a manner as is intended to be for the benefit of such trademark owners. We intend no infringement of such trademarks. The appearance or absence of products, services, companies, organizations, home pages or other websites on this website does not imply any endorsement or non-endorsement thereof by us.

  • Data Protection Consent

    • By agreeing to these terms you agree to the-terms of our Privacy Policy

    • In accordance with applicable data protection legislation we reserve the right to charge a fee for providing such information.

  • Miscellaneous: If you have any questions concerning these Website Terms please write to us. All rights not expressly granted in these terms and conditions are expressly reserved.

  • Postings: All information (including but not limited to ideas, suggestions, concepts and graphics) submitted to us through this Website will become our exclusive property. Except as provided by applicable data privacy legislation, we shall not be subject to any obligation of confidentiality and will be free to use the information for any purpose.

  • Rights and Obligations

    • The Customer understands and agrees that:

      • The registration process shall have to be undertaken again in the event of any change in the Card details of the Customer.

      • MMTC uses services of reputed payment gateway service providers who uses payment card industry data security standard, However MMTC cannot, and does not, guarantee that the information in transit may not be altered or intercepted or accessed by others and decrypted. MMTC , and its directors, employees shall not be liable or responsible, should any confidential or other information provided by or pertaining to the Customer (including credit card numbers, passwords, personal identification numbers, IDs, transaction details, etc.) be intercepted or altered and subsequently used by an unintended recipient.

      • The Customer’s details while registering shall continue to reside in MMTC Platform.

    • The Customer shall be responsible for the accuracy of the registration of the Instructions and shall be liable to MMTC for any Losses arising on account of any error in the registration/ Instruction.

    • The Customer shall be bound by registration and delivery Instruction given by the Customer and if, MMTC has acted upon the Instruction in good faith and in compliance with the mandate submitted by the Customer on MMTC platform.

    • The Customer hereby authorizes MMTC to debit the Customer , as per the Instructions registered by the Customer.

    • The Customer shall ensure availability of funds/limits in Customer’s credit/debit Card for affecting the purchases .

    • The Customer understands and agrees that such amounts are paid towards the purchase of the Gold/silver products as per the Instruction on the Selected Purchase Date cannot be reversed by MMTC after dispatch of goods and is irrevocable in nature when it is executed by MMTC.

    • A duly authenticated record of the transaction for purchase of the product as per the Instructions shall be recorded in the statement available on MMTC platform .

    • MMTC has the right to suspend the delivery at any-time at its sole and independent discretion and/or if it has reason to believe that the Customer’s Instruction in respect of purchase of the product will lead to or expose to direct or indirect loss to MMTC or may require a specific indemnity from the Customer before continuing to operate the Service.

  • Termination: The Customer can visit his/her registered profile any time and can disable it . MMTC may withdraw displayed product or terminate the registered account at any point of time without assigning any reasons whatsoever. MMTC May suspend or terminate the customer registration without prior notice if the Customer has breached any of the given T&Cs.

    This user agreement is effective unless and until terminated by either you or MMTC. You may terminate this user agreement at any time by informing us in writing through Indian postal services by registered/speed post that you no longer wish to be associated with this website, provided that you discontinue any further use of this website. MMTC may terminate this user agreement at any time and may do so immediately without notice, and accordingly deny you access to this website. Such termination will be without any liability to MMTC. Upon any termination of the user agreement by either you or MMTC, you must promptly destroy all materials downloaded or otherwise obtained from this website, as well as all copies of such materials, whether made under the user agreement or otherwise. MMTC’s right to any comments shall survive any termination of this user agreement. Any such termination of this user agreement shall not cancel your obligation to pay for the product(s) already ordered from the website or affect any liability against you that may have arisen under the user agreement.

  • Dispute Resolution If any dispute, controversy or claim arises under this Agreement or in relation to MMTC platform , including any question regarding the existence, validity or termination of this Agreement or T&Cs (hereinafter Dispute), the parties shall use all reasonable endeavours to resolve such Dispute amicably. If the parties are unable to resolve the Dispute amicably within 90 days of the notice of such Dispute, it will be referred to arbitration in accordance with the provisions of the Indian Arbitration & Conciliation Act, 1996 (hereinafter Act) including its amendments. Such Dispute shall be arbitrated on an individual basis and shall not be consolidated in any arbitration with any claim or controversy of any other party. The Dispute shall be resolved by a sole arbitrator, appointed in accordance with the Act by CMD of MMTC . The seat of the arbitration shall be New Delhi and the language of this arbitration shall be English.The award passed by the sole arbitrator shall be binding on the parties to dispute. Either You or MMTC may seek any interim or preliminary relief from a court of competent jurisdiction in New Delhi necessary to protect the rights or the property belonging to you or MMTC (or any of our agents, suppliers, and subcontractors), pending the completion of arbitration. Any arbitration shall be confidential, and neither You nor MMTC may disclose the existence, content or results of any arbitration, except as may be required by law or for purposes of enforcing the arbitration award. In all arbitrations, each party will bear the expense of its own lawyers and cost of arbitration. This paragraph shall survive termination of this Agreement.

  • Governing Law and Forum for Disputes Subject to the Dispute Resolution section above, you agree that any claim or dispute You may have against MMTC must be resolved by a court having jurisdiction in New Delhi, India. You agree to submit to the personal jurisdiction of the courts located within New Delhi, India, for the purpose of litigating all such claims or disputes. This Agreement shall be governed by Indian law. This paragraph shall survive 

  • Copying

    • You are not authorised to download any number of copies of the Public Materials for your own personal, non-commercial use, and should not make such copies available to third parties.

    • The following activities are prohibited without our express prior written permission:

    • The deployment within our Website of any spider, robot, web crawler or other automated query program.

    • The re-use and/or aggregation of a substantial or significant part of the Website Materials in the provision of a commercial service.

    • The copying and use of third party website materials accessed via this web-site is governed by the terms of use applicable to the third party site which you have accessed.


    • You are 18 years of age or older and that your use of the Website and / or Services shall not violate any applicable law or regulation.

    • All registration information you submit is truthful and accurate and that you agree to maintain the accuracy of such information.

  • Specific Use

    You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, or violates any applicable law and you hereby indemnify the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.


    One or more patents owned by MMTC may apply to the Platform and products and to the features and services accessible via the Platform. Portions of the Platform may operate under license of one or more patents.

  • Return or exchange Policy

    MMTC online site retails the precious metal products of highest quality which are assayed and hallmarked by our own /BIS certified lab. The items are not eligible for returns as per this returns policy The product once delivered have no return or exchange eligibility.

  • Refunds

    Any refunds due by MMTC to the customer for non-availability of product or order cancellation by MMTC shall be made in the following manner: Credit card: The credit card account of the customer will be re-credited with the refund amount by MMTC . The refund amount will be credited to the account within the time span stipulated by the bank which has issued the credit card; or Cheque or wire transfer: The refund amount shall be deposited into the bank account of the customer on providing documentary proof etc about his account to MMTC within fourteen (14) business days after the decision of refund is taken by MMTC and communicated to customer based on the specific cases , if refund is due.

  • Advance / Part Payment

    MMTC may, at its sole discretion, request the corporate customers/bulk order customers to pay a percentage of the value of the transaction as an advance at the time of placing the order. The balance payment as specified by MMTC for the order shall be paid by the corporate customers/bulk order customers before the delivery of the products. Failure to pay the balance amount before delivery of the product shall be treated as a cancellation of the order. Any advance amount paid by the corporate customers/bulk order customers at the time of placing the order shall not be refunded by MMTC in the event of cancellation of the order for any reason whatsoever.

  • Product Weight Variance

    The product weight mentioned on the website for Gold coins, Indian Gold coins or Silver coins will not vary and shall be fixed

    However Sanchi silverware products may vary upto plus/minus of 3% of the displayed weight. Rates/prices displayed and charged for these products are for standard weight of the item and are firm. In case, the customer receives a product of lesser weight within the prescribed limit of plus/minus 3% than no request for any balance refund will be entertained by MMTC for the value paid.

  • Restriction- MMTC reserves the right, at its sole discretion, to limit the quantity/value of the items purchased by you and such other restrictions as may be applicable to orders placed by the same account, the same credit/debit card and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied. MMTC reserves the right at its sole discretion to prohibit sales to anyone as it may deem fit.

  • There may be certain orders that MMTC cannot accept, and therefore, we reserve the right at our sole discretion, to refuse or cancel any order. Some reasons may include limitation or quantity available for purchase; errors in pricing or product information or any other issue which MMTC identifies for not accepting the order. We also reserve the right to ask for additional information for accepting order in certain cases. We will notify you in case your order has been cancelled fully or partially or if any additional information is required to accept your order

  • We have made every effort to display the colours and sizes of our products that appear on our website as accurately as possible. However, as the actual colours you see will depend on your monitor. We cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery. Packaging of the product may vary from that displayed on the website.