Due to current prevailing pandemic COVID-19 situation delivery is only available in Delhi location.

MMTC LIMITED

India's Leading International Trading Company

Tollfree Number 1800-1800-000

Cancellation and Refund

  • Upon MMTC confirming the purchase by Customer, the order / request of Customer to purchase shall be binding on the Customer and cannot be cancelled.

  • There may be certain orders that MMTC cannot accept, and therefore, we reserve the right at our sole discretion, to refuse or cancel any order. Some reasons may include limitation or quantity available for purchase; errors in pricing or product information or any other issue which MMTC identifies for not accepting the order. We also reserve the right to ask for additional information for accepting order in certain cases. We will notify you in case your order has been cancelled fully or partially or if any additional information is required to accept your order.

  • Any refunds due by MMTC to the customer for non-availability of product or order cancellation by MMTC shall be made in the following manner:

    • Credit card: The credit card account of the customer will be re-credited with the refund amount by MMTC. The refund amount will be credited to the account within the time span stipulated by the bank which has issued the credit card; or

    • Cheque or wire transfer: The refund amount shall be deposited into the bank account of the customer on providing documentary proof etc about his account to MMTC within fourteen (14) business days after the decision of refund is taken by MMTC and communicated to customer based on the specific cases, if refund is due.